MORTGAGE ARREARS COLLECTIONS AGENT
*** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 8TH AUGUST 2022 WITH NO FLEXIBILITY ***
WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:
Telephone based B2B OR B2C Arrears Collections experience OR Telephone based Customer Service/Complaint Handling experience
Experience in working in an FCA regulated environment
Our client is seeking confident, empathetic communicators to join their rapidly expanding business. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration
What’s in it for you?!
Our client has recently implemented vast changes in all that they do. This has resulted in a hugely positive response in a recent employee satisfaction survey!
Some of their benefits include:
- Fully Remote working (No need to attend the offices. You can live anywhere in the U.K)
- All I.T equipment supplied
- Employee Well-being hub
- Full remote training
- Up to 7.5% annual bonus (Which was paid last year and on track again to be paid again this year)
- Frequent staff incentives which include high street vouchers
- Employee assistance and welfare programme
- Private healthcare
- Subsidized gym memberships
- Annual awards
The hours of work are Monday to Friday 9am -5.30pm with 1 hour for lunch. There may be some flexibility around these hours if required however, you will need to commit to full time working throughout the training period.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
- £22,000 PLUS BONUS